Returns & Exchanges
At Naturecan, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to receive a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging, ensuring all labels and tags remain intact to qualify for a refund.
- 3.Ship Your Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
